Shipping policy
Processing Time
Orders are processed within 1–3 business days.
Delivery Time
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Standard delivery: 3–7 business days
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Delivery times may vary based on location and courier availability
Shipping Coverage
We currently ship within California only, within supported service areas.
Order Tracking
All orders include tracking information once shipped.
Shipping Issues
Halaluna is not responsible for delays caused by couriers, weather, or external logistics issues.
Tracking
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All orders include tracking details sent via email.
Delays
We are not responsible for delays caused by customs or carriers, but we’ll assist if issues arise.
Lost/Damaged Packages
We’d love to hear from you!
📧 Email: hello@halaluna.com
📞 +966 58 277 6961
⏰ Response Time: Within 24–48 hours (Mon–Fri)