FAQ
Are all products halal?
We carefully screen all products based on ingredients and sourcing standards. Items with uncertain halal status are excluded.
Do you sell from third-party sellers?
No. Halaluna is a direct online store and does not allow third-party vendors or resellers.
How long does shipping take?
Typically 3–7 business days depending on location.
Can I cancel my order?
Orders can only be canceled if they have not yet been processed or shipped.
What should I do if I receive a wrong item?
Contact support within 48 hours with photos for resolution.